Glacier Hobbies Reviews

Based on the available information, glacierhobbies.com offers a variety of products with prices that vary depending on the item. For shipping within the 48 contiguous U.S. states, excluding Alaska and Hawaii, orders under $300.00 have a flat rate of $10.00 for shipping. Orders over $300.00 qualify for free shipping. For Alaska, Hawaii, and international shipping, the price is variable depending on the item size and weight. Pre-orders can be cancelled at any time before the pre-order due date, but there will be a cancellation fee of 10%. The site also offers a price-match for pre-orders within certain limits. However, they do not price-match pre-orders after the order has been placed. It's important to note that the actual prices of items are not specified in the available information. Therefore, for specific prices and costs, it would be best to visit the website directly.

Glacier Hobbies is a one-stop-shop for premium Anime figures, Gundams, Genshin Impact, and plushies. The store offers a vast selection of official merchandise from popular series. Customers have shared mixed reviews about their experiences with Glacier Hobbies. Some customers have praised the store for its fast and cheap shipping, and the excellent condition of the items upon arrival. Others have expressed dissatisfaction with the customer service, citing issues with order management and communication. Despite these issues, some customers are willing to give Glacier Hobbies the benefit of the doubt, attributing the problems to honest mistakes. It's important to note that these are individual experiences and may not reflect the overall quality of service provided by Glacier Hobbies.

The website glacierhobbies.com offers payment methods that are considered reasonably safe such as credit card and Paypal. These companies usually offer the option to get your money back in case the merchant does not deliver or the product has been broken during transportation. However, no payment method gives money back all the time.

Glacier Hobbies has a detailed return policy and shipping policy. If an item has a manufacturer defect or missing parts, customers can contact the manufacturer directly. For items from Bandai, customers can find the contact information on the official bluefin sticker and logo on the side of the box. For items from other companies, customers can contact Glacier Hobbies directly and they will work with the manufacturer to get replacements parts. However, product replacement parts are not guaranteed.

For pre-orders, they can be cancelled at any time before the Pre-order (P.O.) due date has passed. There will be a cancellation fee of 10%. Once a return item is received and confirmed to adhere to the return policy, a refund will be issued. The refund goes into effect the same day, but it would take 3-5 days for the refund to show up on the customer's end, depending on the method of payment.

Regarding the shipping policy, Glacier Hobbies will ship using USP and USPS, depending on the order. In most cases, they will ship UPS Ground 1-4 days or USPS Priority Mail 1-3 Days. For orders that include aerosols, they will adhere to U.S. Law and ship it ground. Small orders will be shipped via USPS First Class Package. For 48 States in the contiguous U.S. (Excluding Alaska and Hawaii), orders under $300.00 have a Flat Rate of $10.00 Shipping. Orders over $300.00 have FREE SHIPPING. For Alaska, Hawaii, and international shipping, the price is variable depending on the item size and weight.